Policy

Shipping Policy

General

All maps are shipped through Canada Post from my home in Val Marie. I generally set aside one day a week to process all my print-on-demand orders at once.

My plotter is a brand-new purchase and I am still getting the hang of managing its demand for ink and paper! Thank you for being one of the first to support this novel venture!

As a sole proprietor, I may be absent for longer, especially for tradeshows and industrial conferences. My website will notify you of any shipping delays exceeding one week.

Sales tax

Canada: GST and PST are charged depending on your location in Canada. Please accurately select your province in the checkout.

These rates may change without notice, as each province has a different threshold before sales tax reporting begins. No retroactive charges will apply. If you live in a province with a small business sales tax exemption, order now!

United States: To my knowledge, printed maps are duty-free. If you get hit with import charges anyway, you will be responsible for paying them.

Refund Policy

All maps are shipped in a sturdy cardboard tube, fully insured. I inspect and pack each one myself.

For offset printed reference maps, the following minor defects are unavoidable: small handling marks and tiny bubbles under the lamination. The cut edge of the sheet may be shifted by up to 1/8".

If you find more extensive damage not covered by previous, please contact alexawmcphee.ca within 14 days of delivery so I can assess and refund you.

Privacy Policy

Your credit card information is handled by Stripe, a secure payment processor used by millions of businesses. I do not have access to it.

I have no interest in selling your shipping or contact information to anybody else, and will never do so.

I made this website myself from scratch. I am not smart enough to make it put any tracking stuff in your browser. There is none of that.

As a professional cartographer, I sometimes publish maps of my customer base. All such visualizations will be limited to the postal/zip code level, preserving your anonymity.